In order to improve and promote relations with users and support the University, the Servizi Bibliotecari di Ateneo - SBA (University library services) has decided to establish a Service Charter: a commitment to improvement and clear definition of the services provided.
Reading this document, which is available at all University Library Service sites and on the organisationís web page, will help users and library workers enjoy the services at their disposal. The Service Charter will be kept up to date at all times
Servizi Bibliotecari di Ateneo - Service charter
File dimension: 95 Kbyte
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Last update: March 4, 2013
Vision and mission of Servizi Bibliotecari di Ateneo (University library services)